WORLDWIDE SHIPPING · 100% AUTHENTICITY GUARANTEED
FAQ
Authenticity and condition
Are your items authentic? Yes. Every piece is inspected by hand before it goes on sale. If an item is ever proven not authentic, you get a full refund, including shipping both ways.
Are you an official retailer of these brands? No. Vintage Fever is an independent reseller and is not affiliated with Louis Vuitton, Chanel, Hermès, Fendi or any other brand we sell.
Are the items new or used? Most of our items are vintage or pre-owned. New items appear occasionally. Each listing shows its exact condition grade.
How do I know the condition of an item? Every listing has a grade (New, Excellent, Very Good, Good or Fair), a description of every notable flaw and close-up photos. See our Product Condition Policy.
Can I see more photos before buying? Yes. Write to us and we will send extra photos or a video.
Orders and payment
How can I pay? By bank card, PayPal or cryptocurrency. Prices are in US dollars.
Can you hold an item for me? Items are reserved only after payment, since each piece is one of a kind.
Can I change or cancel my order? Yes, free of charge until it is shipped. Email us with your order number as soon as possible.
Shipping
Where do you ship from? From China, worldwide, with tracking and insurance.
How long does delivery take? Orders are dispatched within 2-3 business days after payment. Delivery usually takes 5-30 business days, depending on your country.
Will I pay customs duties? For [list of countries] duties and taxes are included in the price, so you pay nothing on delivery. For other countries, local duties may be collected by the courier. See our Shipping Policy.
Returns
Can I return an item? All sales are final, with two exceptions. If an item is proven not authentic, you get a full refund. If you live in the EU or the UK, you may also return an item within 14 days of delivery for any reason. See our Return & Refund Policy.
My item arrived damaged or I think it is not authentic. What do I do? Email us within 3 days of delivery with your order number and photos.
Contact
How can I contact you? Email vintagefever.customerservice@gmail.com, call +852 4609 2727 or message us on Telegram. We reply within 24 hours.
Are your items authentic? Yes. Every piece is inspected by hand before it goes on sale. If an item is ever proven not authentic, you get a full refund, including shipping both ways.
Are you an official retailer of these brands? No. Vintage Fever is an independent reseller and is not affiliated with Louis Vuitton, Chanel, Hermès, Fendi or any other brand we sell.
Are the items new or used? Most of our items are vintage or pre-owned. New items appear occasionally. Each listing shows its exact condition grade.
How do I know the condition of an item? Every listing has a grade (New, Excellent, Very Good, Good or Fair), a description of every notable flaw and close-up photos. See our Product Condition Policy.
Can I see more photos before buying? Yes. Write to us and we will send extra photos or a video.
Orders and payment
How can I pay? By bank card, PayPal or cryptocurrency. Prices are in US dollars.
Can you hold an item for me? Items are reserved only after payment, since each piece is one of a kind.
Can I change or cancel my order? Yes, free of charge until it is shipped. Email us with your order number as soon as possible.
Shipping
Where do you ship from? From China, worldwide, with tracking and insurance.
How long does delivery take? Orders are dispatched within 2-3 business days after payment. Delivery usually takes 5-30 business days, depending on your country.
Will I pay customs duties? For [list of countries] duties and taxes are included in the price, so you pay nothing on delivery. For other countries, local duties may be collected by the courier. See our Shipping Policy.
Returns
Can I return an item? All sales are final, with two exceptions. If an item is proven not authentic, you get a full refund. If you live in the EU or the UK, you may also return an item within 14 days of delivery for any reason. See our Return & Refund Policy.
My item arrived damaged or I think it is not authentic. What do I do? Email us within 3 days of delivery with your order number and photos.
Contact
How can I contact you? Email vintagefever.customerservice@gmail.com, call +852 4609 2727 or message us on Telegram. We reply within 24 hours.
