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Product Condition Policy
Every item is graded on a five-step scale. The grade, a written description of every notable flaw and close-up photos are on each listing.
How we grade. We grade strictly. If an item sits between two grades, we give it the lower one. Every notable flaw is listed in the description, even when the item has a high grade.
Vintage character. Many of our pieces are vintage. Natural patina on leather and gentle ageing of hardware are part of their character and are not considered defects.
What is included. Each listing states what comes with the item, for example a dust bag, box, strap or lock and key. If it is not listed, it is not included.
More photos. Want a closer look before buying? Write to us and we will send extra photos or a video of the item.
Grade | What it means |
New | Never used. Comes with original tags, packaging or receipt. |
Excellent | Used very lightly. Signs of use are minimal and hard to see. |
Very Good | Light visible signs of use, such as slight corner wear, soft creases or fine scratches on hardware. No major flaws. |
Good | Noticeable signs of wear, such as patina, rubbed corners, marks or a softened shape. Fully functional. |
Fair | Heavy signs of wear, such as worn edges, stains, deep scratches or repairs. Fully functional, priced to reflect its condition. |
How we grade. We grade strictly. If an item sits between two grades, we give it the lower one. Every notable flaw is listed in the description, even when the item has a high grade.
Vintage character. Many of our pieces are vintage. Natural patina on leather and gentle ageing of hardware are part of their character and are not considered defects.
What is included. Each listing states what comes with the item, for example a dust bag, box, strap or lock and key. If it is not listed, it is not included.
More photos. Want a closer look before buying? Write to us and we will send extra photos or a video of the item.
