We ship worldwide from China. Every order is checked once more before dispatch, packed in our signature box and sent with tracking.

Processing time. Orders are dispatched within [2–3] business days after payment is confirmed.

Carriers. We use trusted international express carriers and choose the best option for your destination. You will receive a tracking number by email as soon as your parcel leaves us.

Delivery time. Delivery usually takes [X–Y] business days, depending on your country and local customs.

Shipping cost. Shipping is paid by the customer. The cost depends on your destination and is shown at checkout before you pay.

Duties and taxes. We ship on a Delivered Duty Paid (DDP) basis to [list of countries]: import duties and taxes are included in the price, and you pay nothing on delivery. For other destinations, duties and taxes, if any, are charged by your local customs and paid to the courier on delivery. Parcels refused because duties were not paid are not refunded.

Packaging. Each item is wrapped in our signature Vintage Fever box. The outer parcel is plain, with no brand names visible.

Address. Please make sure your shipping address and phone number are correct. We are not responsible for delays or losses caused by an incorrect address.

Lost or damaged parcels. Every parcel is insured. If it arrives damaged, take photos before opening and contact us within 3 days of delivery at vintagefever.customerservice@gmail.com. If tracking shows no movement for [10] business days, write to us and we will open an investigation with the carrier. If the parcel is confirmed lost, we refund you in full.

Countries we do not ship to. We cannot ship to countries under international sanctions or where our carriers do not operate. If your country is not available at checkout, write to us.